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Full Version: What customer support tool should I choose?
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What customer support tool should I choose? Huh
Hi, I would definitely recommend to customer support services company I used to work with. You see, they will hire customer support experts for your project who learn your business and sound just like you. Plus they are making your customers happy 24/7 by replicating your top performing in-house staff. I like this team of experts and got great products as a result. Simply give them a try
In my experience, people who’re looking for customer support tools make a mistake of focusing either on the experience their customers get, or the experience their team gets.

An excellent live chat doesn’t matter if your team loses track of new messages. And a stellar help desk will be left empty if the live chat experience is subpar.

If the tool you picked can’t accommodate, the only thing you’re left with is headache